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Philippines (NTC) - Mobile Phone Solutions Against Text Scams

September, 2022


Philippines NTC announced on September 14, 2022 about Mobile Phone Solutions Against Text Scams under Memorandum Order No. 006-09-2022.


NTC has directed the representatives of mobile phones, manufacturers, distributors and dealers to implement the following measures to inform public of these protective mobile features through various means:

  1. Mobile phone manufacturers, distributors and dealers shall provide directions to their mobile phone users on how to block texts from mobile numbers not in their contact lists and how to create a spam folder in their inboxes. These directions shall be disseminated through the manufacturer’s websites and social media accounts (i.e. Facebook and Instagram and etc.)

  2. Mobile phone manufacturers, distributors and dealers shall put up posters in their physical stores to educate their mobile phone buyers on how to use, enable or activate the text blocking, spam folder and other similar features in their phones.

  3. Mobile phone manufacturers, distributors and dealers shall include in each new mobile phone package an insert or leaflet containing directions on how to use, enable or activate the text blocking, spam folder and other similar features in their phones.

The above measures shall be implemented within 15 days from issuance of the memorandum and shall form part of the mandatory requirements for Type Approval, Acceptance and related permits to file to NTC.

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